At ss99, your privacy is more than a legal obligation — it is our genuine commitment to every member. We understand that your personal data is a trust placed in us, and we manage it to the highest security standards so you can play with peace of mind, free from concern about the misuse of your personal information.
We invest in world-class security infrastructure and follow industry best practices to ensure your personal information is always protected.
Every connection between your device and ss99 servers is protected by 256-bit SSL encryption — the same standard used by global banking institutions. None of your data travels unencrypted over the internet at any time.
The ss99 identity verification (KYC) process is designed to protect you from identity fraud. Your documents are stored in an encrypted environment and are only accessible by authorised personnel for verification purposes.
Ss99 has never and will never sell, rent or trade members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to provide you with the best possible service.
Ss99 operations fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We ensure that all personal data collection, storage, and processing practices are aligned with applicable Malaysian law at all times.
Access to members' personal data within ss99 is strictly limited. Only staff who require access to carry out their specific duties are granted permission, and all access is logged and continuously monitored to detect any unusual activity.
Ss99 undergoes periodic independent security audits conducted by qualified third-party cybersecurity firms. The results of these audits are used to identify and address any potential vulnerabilities before they can affect the security of our members' data.
Welcome to the ss99 Privacy Policy. This document explains in detail how ss99 collects, uses, stores, protects and discloses your personal information when you use our online gaming platform at ss99.ng. We regard your privacy as a responsibility not to be taken lightly, and every data-related decision is made with our members' best interests and safety as the top priority.
This Privacy Policy applies to all users of the ss99 platform, including website visitors, registered members, and anyone who interacts with any part of our services — whether through a web browser, iOS mobile app, Android app, or any other digital channel provided by ss99.
By registering as an ss99 member or continuing to use our platform after reading this policy, you agree to the terms set out here. If you do not agree, we respect your decision and ask that you discontinue use of the ss99 platform and contact our support team for any necessary follow-up.
Ss99 collects various types of information to enable us to provide a secure, seamless and personalised service to every member. The following are the categories of information we collect and the purpose of each:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification, legal compliance |
| Contact Data | Email address, phone number | Account communications, security notifications |
| Financial Data | Bank account details, registered e-wallets | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system | Security, fraud detection |
| Usage Data | Game records, betting history, session duration | Responsible gaming support |
| Cookie Data | Language preferences, login status | Enhanced user experience |
We may also receive information about you from legitimate third-party sources such as independent identity verification services, anti-fraud data providers, and relevant authorities where required by law. Any information received from these external sources is handled to the same protection standards as information you provide directly to us.
Ss99 uses your personal information only for lawful purposes that were stated at the time of collection. We do not process your data for any purpose inconsistent with the original reason it was collected. The following are the primary purposes for which your personal data is used:
Ss99 takes a highly cautious approach to sharing members' personal information. We do not sell, rent or disclose your personal data to third parties for their own commercial marketing purposes under any circumstances. However, there are limited situations where sharing information is necessary and legally permitted:
In all permitted sharing scenarios, ss99 ensures that only the minimum necessary information is shared, and data recipients are bound by confidentiality and security obligations equivalent to ss99's own standards.
The ss99 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security and ensure essential platform functions run smoothly. Cookies are small files stored on your device when you visit our website.
The following are the types of cookies used by ss99:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality and security of the ss99 platform during your session.
Your personal data is stored on secure servers located in data centres that comply with international security standards. ss99 employs multiple layers of technical and organisational protection to ensure your data is always safeguarded against unauthorised access, loss, destruction, or accidental disclosure.
Ss99 retains your personal data for as long as necessary to fulfil the purpose for which it was collected or as required by Malaysian law. Financial and transaction records are retained for a minimum of seven years in accordance with legal requirements. Once the retention period expires, data will be securely deleted or anonymised.
As a data subject, you have certain rights regarding your personal information held by ss99. We fully respect these rights and provide accessible channels for you to submit any requests relating to your personal data.
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days.
If your personal data is inaccurate or incomplete, you have the right to request that we correct it promptly through your account settings or via our customer support.
Under certain circumstances, you have the right to request that we delete your personal data. This is subject to the record-keeping legal obligations binding on ss99.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you are disputing the accuracy of the data in question.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer that data to another data controller.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and ss99 will honour that objection promptly.
The ss99 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal information from minors under the age of 18. The ss99 registration process requires age verification as part of our KYC procedure.
If we find that personal data of a minor has been collected inadvertently, we will take immediate action to delete that information from our systems and close the associated account. Parents or guardians who suspect their child has registered on ss99 without permission are encouraged to contact our support team immediately.
The ss99 platform may contain links or integrations with third-party services such as payment providers, game providers and customer support channels. The ss99 Privacy Policy applies solely to the ss99 platform and does not cover the privacy practices of those third-party websites or services.
Ss99 is not responsible for the privacy policies or security practices of any third parties whose links or services may be accessible through our platform. We recommend that you read the privacy policy of each third-party service you use separately before providing them with any personal information.
However, all third-party service providers working directly with ss99 — such as payment processors and KYC providers — have undergone our security review process and are bound by strict data protection agreements before any integration is approved.
Ss99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology or the way we operate our business. Any material changes to this policy will be communicated to members via in-platform notifications, email or prominent notices on the ss99 homepage.
The "Updated" date shown at the top of this document will always reflect the date of the most recent changes made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of the ss99 platform after any changes to this Privacy Policy take effect will be considered your acceptance of those changes. If you disagree with any changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or how ss99 manages your personal data, our team is ready to assist you 24 hours a day, 7 days a week.
[email protected]
Response within 24 working hours
Available on the ss99 platform
24/7 Live Support
Ss99 believes that member trust is our most valuable asset. Every data-related decision is made with your best interests as the priority.
Every technical and operational decision at ss99 is first evaluated from a data security perspective. This is not just a process — it is our company culture.
All new ss99 products and features are designed with privacy as the default setting — not as an afterthought. We collect only the minimum data that is strictly necessary.
You have full control over your personal data. From communication preferences to data deletion requests, ss99 gives you the controls you need.
Join millions of ss99 members who play with peace of mind, knowing their personal data is protected by internationally certified security infrastructure. Register now and enjoy a safe, fair and rewarding gaming experience.